Do you have a cancellation policy?

Yes, we require all clients to provide 48 hours notice of cancellation; otherwise, you will be automatically billed for the missed session/late cancellation. Missed sessions and late cancellation fees are not reimbursed through insurance.

Can I get an appointment outside of your posted hours?

Yes, we are willing to accommodate on a case-by-case basis. Please contact us

Office Details

Is there parking available?

Yes, free parking is available.

Is your office wheelchair accessible?

Yes, our office is wheelchair accessible.

Do you have a gender-neutral washroom?

Unfortunately, our washrooms are shared with other offices and clinics, and are not gender-neutral. 

Referrals

Physician’s Office: How do I refer a patient?

We welcome medical and allied health referrals. To submit a referral, please fax it to us at 647-558-0546. 

Do I need a doctor’s note?

No, we welcome self-referrals. Some insurance policies require a doctor’s note recommending work with a speech-language pathologist. We ask that you check your policy coverage details to know if this applies to you.

Speech Pathology

Are you accepting volunteers?

At the moment, we are not accepting volunteers. If you would like to be notified should an opportunity become available, then sign up for notifications.

Are you hiring S-LPs right now?

At the moment, we are not accepting applications.

How do you become a speech-language pathologist?

1. Complete your four-year Bachelor’s degree. Get A’s.

2. Volunteer alongside a registered speech-language pathologist.

3. Apply to graduate school in S-LP.

Billing

Are these services (i.e., speech-language pathology and related services) covered by OHIP?

Unfortunately, private speech-language pathologist services are not covered by OHIP.
In some public settings, like a hospital and rehabilitation facilities, medical speech-language pathology services are available at no cost to the individual; however, wait times are long and service is extremely limited. 

Are your services covered by insurance? Can you bill directly to my insurance company?

Yes, many extended health benefits (packages provided by your employer or school) cover the services of a registered speech-language pathologist. We recommend that all clients confirm their policy coverage prior to scheduling an appointment.
For more information, please see our insurance page

If you know your plan covers our services, you can contact us by phone to schedule an appointment or use our online booking service

Does HST apply to your services?

No, HST does not apply. A speech-language pathologists services are HST exempt.

Services

What is an initial consultation?

An initial consultation is a thirty-minute meeting with a speech-language pathologist where you can:
– Ask questions
– Establish fit (determine if the speech-language pathologist is a good match for you)
– Discuss your concerns and situation
– Get information on possible treatment plans, duration of treatment
– Work with the speech-language pathologist to co-formulate a plan of action for assessment and treatment
– If applicable, receive screening results

An initial consultation is required for all new clients. This is an important step in Well Said: Toronto Speech Therapy’s model for service. For clients who have specific concerns (i.e., frontal lisp), treatment can start in the first 60-minute session. For our clients who have more nuanced concerns (i.e., social skills) the initial consultation will help the speech-language pathologist determine what type of assessment is necessary. A further assessment is conducted during the first 60-minute appointment.
You can schedule your initial consultation right now and get started.

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