Our self-assessment quizzes are designed to help you reflect on your personal and professional communication. Through answering these carefully crafted questions you will be one step closer to identifying how you can perform better and feel more confident about your speech, social and communication skills. Intended for educational use only.
Avoidance and struggle are both typical experiences for people who stutter. Leaning in and embracing stuttering can often have surprising and far-reaching effects on their lives.
Whether you are being introduced to the person of your dreams for the very first time, or you’re sitting in the lobby area nervously waiting to be interviewed for the job you so desperately want to get, we have all been in situations where we know that we need to make an amazing first impression. Here at some tips on getting through those important few seconds.
There are different “hats” that a Speech-Language Pathologist (SLP) must wear to be effective. These hats are skills that we use when working with you as a client, to fully flesh out treatment needs and a plan that is suited specifically to you.
Assertiveness is the point of balance on the spectrum of effective communication, where on one end there is passivity and on the other there is aggressiveness. Assertiveness is respecting oneself as well as others by letting the thoughts, feelings and beliefs of both parties be heard. Learn more about how to become an assertive communicator.
For many people with aphasia, there is some evidence that communication partner training can increase the effectiveness of their interactions with their loved ones, even though this type of therapy does not directly impact their ability to produce sounds, words or sentences.
Cognitive fallacies are unfounded and inaccurate thoughts that taint and twist our understanding of reality. These beliefs take root in our minds through our subjective experiences and reinforce negative thoughts and emotions, which add greater negativity to our self-perception. Here are the four cognitive fallacies that you didn’t realize your mind might be committing.
The two main tenets of practice in healthcare are: evidence-based practice, and client-centred practice. Speech-language pathologists must consider the best ways to practice, by keeping scientific evidence and the individuality of their clients in mind, while also considering how a given strategy will fit with a client’s individual needs.
Prosody describes the pitch, loudness, and rhythm of speech. It is understood in two components: stress and intonation, and has multiple layers that subtly yet dynamically impact our message’s meanings. To learn more about Prosody, one of our Speech Language Pathologists explains further.
Diaphragmatic breathing is a deeper, more relaxed breathing, which results in a more powerful voice, verses clavicular breathing which leads to vocal cord tension and causes your voice to be quieter, and harder to hear. One of our Speech Language Pathologists explains the differences, and how diaphragmatic breathing helps you to speak more loudly and sound more powerful.
Working in a customer service role may not be easy, but many of us find that we need to interact with customers, clients, guests, or visitors, to our business on a daily basis. So how do we ensure that we make the best impression possible and that each interaction results in an excellent customer service experience? Here are some words that those of us in customer service roles can use to portray a positive attitude to our clients.