Welcome
Your Path to Exceptional Communication Starts Here
Dedicated to Enhancing Communication for Adults
At WELL SAID, we’ve transformed the lives of countless clients over 15 years, helping adults and teens conquer communication barriers and achieve their personal and professional goals through targeted speech, voice, social, and communication therapy techniques.
Our expertise lies in addressing a range of a host of challenges, related to communication, ensuring that every individual feels empowered and confident in their communication skills for success in professional, work, and school settings.
Our Journey of Empowerment
WELL SAID began with a passion for helping others express themselves. Over the years, we have expanded our services, becoming a trusted leader in the Toronto’s speech therapy community.
Our commitment to functional communication has led to significant improvements, making a positive impact on the lives of our clients.
Our Mission
To provide comprehensive, personalized speech, social, voice and communication therapy services that empower adults (including young adults and teens) to improve their communication skills and achieve their personal and professional aspirations.
Our Vision
To create a comfortable space where adults can practice new styles of communication, which with practice allows them to be the best version of themselves.
Pivotal Moments in Our Journey
A timeline of significant events that shaped WELL SAID’s mission and growth.
Established in 2012
WELL SAID was founded with the goal of providing niche: adult speech therapy services tailored to adults and teens in Toronto.
Expanded Service Offerings in 2015
We broadened our focus to include gender-affirming voice services, responding to diverse client needs.
Expanded our Offices in 2018
WELL SAID expanded it’s offices to serve not only Toronto but the greater Toronto area.
Launched Online Sessions and Courses in 2020
In response to the pandemic, we successfully transitioned to virtual therapy sessions, ensuring continued support for our clients.
Celebrated 10 Years in 2022
We marked our 10th anniversary, recognizing the transformative journeys of our clients and our dedication to exceptional speech therapy.
New Website Launches
WELL SAID launched new modernized website aimed at increasing awareness and accessibility of speech, voice, social and communication therapy (training, and coaching) within Ontario.
At Well Said, we provide traditional speech therapy. However, our focus - and what makes us different - is our focus on helping adult (including teenagers) who are unlabelled, non-disordered and not recovering.
For this work, we work with adults who are improvement-oriented, growth-seekers, and optimizers. In summary, we work with teens and adults who would like to improve their communication from "average" to above-average which would be appropriate for their profession. Likewise, we work with adults who are working in roles that require "excellence" in communication, yet these adults, like most, were not taught explicitly how to get there.
4783+
Individual Clients
14+
years of service
Our Story
Who is WELL SAID?
Well Said: Toronto Speech Therapy is a boutique practice of duly qualified and experienced registered speech-language pathologists (AKA speech therapists) who focus on working with adults. Our practices incorporate the latest thinking in psychology, speech-language pathology, adult learning and behavioural therapy and provide therapy by the current theory and research.
Our dedicated speech-language pathologists are trained in different therapeutic approaches and work in a collaborative manner to help you to improve your speech, social or communication skills.
Our work focuses on practical and real-world outcomes. From a lisp to social skills, our ultimate goal is to help you to develop the skills and confidence that you need to succeed in real life. Consider that more than 800,000 Canadians have communication concerns. You are not the only one.
Our clinic was created in 2012, when one speech-language pathologist, Melissa James, wanted to make confident communication accessible to everyone, not just adults needing rehabilitation. Inspired by the positive psychology movement, which uses psychology principles to optimize the mental health of well individuals, James noticed that 'average' adults were underserved in the Toronto speech therapy market.
Today, our agile team, comprised of six speech-language pathologists, has helped over 1000 adults improve their communication. We have acquired a reputation for quality and evidence-based assessment, treatment, and consultative services for adult speech, social, and communication services.
“The idea and execution behind Well Said landed at a time and place where adults were not being addressed appropriately within the field. We’ve spurred a new type of accessibility via adult-focused, age-appropriate speech and communication services.
Our Story
Our Distinctive Perspective
Prior to 2012, if you were an adult in Toronto who wanted to improve your communication, you would have had a hard time finding a professional who took you seriously. Speech therapists tend to focus on rehabilitating those who are in the lowest 5% with the goal of getting them to the 'within normal limits' range.
But what about someone who started 'within normal limits' and wanted to be an above-average communicator? We thought, there has to be a place for that. And, so here we are.
We believe that our speech, social and communication expertise should not be reserved for the lowest 5%. We believe that high-functioning adults deserve a contemporary clinic that is age-appropriate with experienced clinicians who bridge research, evidence-based practice, and practice-based knowledge from adult learning, business, social, and communication psychology, and speech-language pathology into real life actionables.
After all, communication is a spectrum and we all can be better communicators.
Our Story
Our Approach (Part 1)
Foremost, we advocate for adult learning. We know that adults (and teens) learn differently than children do and require a dedicated approach rooted within empirically-based adult learning principles:
- Adults learn best in an informal situation
- Adults want guidance, not instruction
- Adult learning focuses on problems and the problems must be realistic
- Adults must want to learn
- Adults will learn only what they feel they need to learn
- Adults learn by doing
- Experience affects adult learning
Our Approach (Part 2)
From a university student to a CEO, adults can and do effectively change their speech, social, and communication styles with the right speech-language pathologist team and a modern, adult-centric approach.
Second, we consider that adults come with a spectrum of abilities and we pride ourselves on being able to work with below-average, average and above-average communicators. In this vein, we also understand that adults have idiosyncratic histories and experiences that substantially shape their outlook and preferences for support.
Adults also have imminent goals for which our work has to be applicable and actionable yet also broadly generalizable. We prioritize communication for real life and understand the unique communication challenges of being a professional or soon-to-be professional, in a competitive, modern occupational environment.
Lastly, adults need the right conditions to learn. It's patronizing to sit in a colourfully wallpapered lobby, filled with plastic educational toys, while waiting for your speech therapist. And it's just as patronizing when the therapist asks you to drill with cartoonish flashcards with 'ages: 5-12' written on the box.
And, it may be equally as destabilizing to have a speech therapist come to your home where you might not have a safe space to work, one that's distraction-free or clutter-free. Our 1200 sq ft dedicated professional space is designed for you (and adult speech, social, and communication work, of course). It's a maturely-furnished, confidential space with three therapy rooms where you can concentrate on your development. Plus, we are TTC accessible (steps from Bathurst subway station) and parking-friendly (steps from a Green P lot).
Using our insightful philosophy and contemporary approach within our thoughtfully crafted space, we carefully assess your individual situation and work with you to formulate an evidence-based treatment approach that is as individual as you are.
Our Clients
Like you, we believe that good ideas need an equally strong presentation. We've also been there, sitting with the feeling that we could be better at speaking, using our voice, interacting with others, and representing who we are. From this place of lived experience, we know how frustrating, disconcerting and anxiety-provoking it feels to sense that your communication isn't working for you.
We've been there too.
We can certainly help you to perform better, feel more confident, and achieve your goals.
Meet Our Team
Speech-Language Pathologists
Speech-Language Pathologist
Clinic Director
Speech-Language Pathologist
Speech-Language Pathologist
Speech-Language Pathologist
Speech-Language Pathologist
Speech-Language Pathologist
Start Your Journey to Better Communication Today
Reach out for a consultation and discover how our tailored speech therapy services can help you achieve your communication goals.