communication

Comparing the Two Main Practice Standards in Healthcare

Comparing the Two Main Practice Standards in Healthcare

The two main tenets of practice in healthcare are: evidence-based practice, and client-centred practice. Speech-language pathologists must consider the best ways to practice, by keeping scientific evidence and the individuality of their clients in mind, while also considering how a given strategy will fit with a client’s individual needs.

Prosody: The Music of Language

Prosody: The Music of Language

Prosody describes the pitch, loudness, and rhythm of speech. It is understood in two components: stress and intonation, and has multiple layers that subtly yet dynamically impact our message’s meanings. To learn more about Prosody, one of our Speech Language Pathologists explains further.

Diaphragmatic Breathing

Diaphragmatic Breathing

Diaphragmatic breathing is a deeper, more relaxed breathing, which results in a more powerful voice, verses clavicular breathing which leads to vocal cord tension and causes your voice to be quieter, and harder to hear. One of our Speech Language Pathologists explains the differences, and how diaphragmatic breathing helps you to speak more loudly and sound more powerful.

The Power of Positive Words

The Power of Positive Words

Working in a customer service role may not be easy, but many of us find that we need to interact with customers, clients, guests, or visitors, to our business on a daily basis. So how do we ensure that we make the best impression possible and that each interaction results in an excellent customer service experience? Here are some words that those of us in customer service roles can use to portray a positive attitude to our clients.