liana hew

Make a Great First Impression

Make a Great First Impression

Whether you are being introduced to the person of your dreams for the very first time, or you’re sitting in the lobby area nervously waiting to be interviewed for the job you so desperately want to get, we have all been in situations where we know that we need to make an amazing first impression. Here at some tips on getting through those important few seconds.

The Power of Positive Words

The Power of Positive Words

Working in a customer service role may not be easy, but many of us find that we need to interact with customers, clients, guests, or visitors, to our business on a daily basis. So how do we ensure that we make the best impression possible and that each interaction results in an excellent customer service experience? Here are some words that those of us in customer service roles can use to portray a positive attitude to our clients.