Validation is a critical listening skill that many of us are never taught. It can help us improve not only friendships and romantic relationships, but also relationships that are fraught with conflict.
Assertiveness is the point of balance on the spectrum of effective communication, where on one end there is passivity and on the other there is aggressiveness. Assertiveness is respecting oneself as well as others by letting the thoughts, feelings and beliefs of both parties be heard. Learn more about how to become an assertive communicator.
Sometimes we find that we say too much by using too many words. Here is a great way to be concise and keep it simple.
Conflict exists in even the most comfortable and stable interpersonal relationships. Here are some tips and tricks to overcome moments of social and professional conflict.